Warranty Policy
Comprehensive Coverage
vSeeBox products come with a 1-year limited warranty that covers defects in materials and workmanship under normal use. If your device experiences hardware malfunctions or performance issues within this period, we will repair or replace the product at no additional cost. Our goal is to ensure your streaming experience remains seamless and reliable.
Warranty Claims Process
To initiate a warranty claim, please contact our customer support team with proof of purchase and a detailed description of the issue. Our technicians will assess the problem and guide you through the next steps. The warranty does not cover accidental damage, misuse, or unauthorized modifications.